Posted June 19, 2009on:
One of the developing fields in India is BPO Services and it also makes your business more flexible
Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain their position in the marketplace. BPO is often divided into two categories: back office outsourcing which includes internal business functions such as billing or purchasing, and front office outsourcing which includes customer-related services such as marketing or tech support.
BPO that is contracted outside a company’s own country is sometimes called offshore outsourcing. BPO that is contracted to a company’s neighboring country is sometimes called near shore outsourcing, and BPO that is contracted with the company’s own county is sometimes called onshore outsourcing.
The Business Process Outsourcing industry handles a broad range of services helping companies and small businesses focus on their core business and minimize costs. Services ranging from making sales calls, managing client enquiries to ones like processing mortgage loans, following-up on credit card collections are various tasks that are effectively done by BPO’s saving manpower and training.
BPO’s are typically divided into two categories technology and business process usually referred to as Back office outsourcing and Front office outsourcing. Back office outsourcing mainly comprises internal business functions such as billing or purchasing whereas front office outsourcing includes customer-related services such as marketing or tech support.
Types of Services by BPO:-
You also get in touch with TransVisionary Solutions for BPO Services.